Empathic Listening DVD

$895.00
In stock
SKU
75562
Everything you need to effectively teach the principle and practice of Empathic Listening to your team.

Most people don't take the necessary time and effort to properly diagnose a problem before prescribing solutions. They immediately assume they understand someone else's condition. Often the biggest obstacle in interpersonal communication is the tendency to respond autobiographically--meaning from our own frame of reference. Empathic Listening is reflecting what a person feels and says in your own words.

Included inside:

  • Nobody's Listening Video
  • Diagnose Before You Prescribe Video
  •  I Know Just What You Mean video
  • Ten-minute Tonesetters, Facilitator Guide (pdf file)
  •  Participant Guide (pdf file)
  • PowerPoint Presentation. 

Everything you need to effectively teach the principle and practice of Empathic Listening to your team.

More Information
Format DVD
Author Stephen R. Covey
Publisher Franklin Covey
Publishing Date Mar 31, 2008
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